Cartwrights Waste Disposal Services LTD
Master Terms & Conditions of Service (2026)
“Company” means Cartwrights Waste Disposal Services Ltd.
“Customer” means any person, company or organisation placing an order for Services.
“Services” means all services supplied by the Company from time to time, including but not limited to skip hire, roll-on roll-off container hire, grab hire, tipper hire, haulage, road sweeper hire, trade waste collection, hazardous waste services, waste transfer, recycling, processing, treatment, disposal, tipping, supply of aggregates or materials, man and van services, and any associated waste management, environmental or ancillary services.“Equipment” means skips, containers, vehicles or other equipment supplied by the Company.
“Waste” means any material collected, transported, processed or disposed of by the Company.
The Company may provide additional or incidental services not expressly listed above, all of which shall be subject to these Terms.
2.1 These Terms apply to all Services supplied by the Company.
2.2 These Terms override any terms proposed by the Customer unless agreed in writing.
2.3 These Terms apply to all job tickets, contracts, waste transfer notes and other documentation issued by the Company.
2.4 In the event of any conflict between documents, these Master Terms & Conditions shall prevail unless expressly agreed otherwise in writing.
2.5 Additional terms may apply to hazardous or specialist waste services.
3.1 The Customer warrants that:
3.2 The Customer confirms that they:
3.3 The Customer must not place the following in Equipment unless agreed in writing:
3.4 The Customer shall be liable for all costs arising from:
4.1 Hazardous waste must be:
4.2 The Customer remains responsible for:
4.3 The Customer shall indemnify the Company against all liabilities arising from:
4.4 The Company reserves the absolute right to refuse, reclassify or return any Waste it considers unsuitable, unsafe or non-compliant.
5.1 The Customer must provide safe and suitable access for vehicles and Equipment.
5.2 The Customer is responsible for ensuring the site is suitable for the weight and size of vehicles.
5.3 The Company shall not be liable for damage to:
5.4 Vehicles may leave the public highway at the Customer’s request entirely at the Customer’s risk.
5.5 The Customer shall indemnify the Company against any damage arising from site conditions or access issues.
6.1 Where Equipment is placed on a public highway:
6.2 Unless otherwise agreed in writing, the Customer is responsible for:
7.1 Equipment must:
7.2 The Company may refuse to remove any container that is unsafe or overloaded.
7.3 Additional charges may apply for:
7.4 The Customer is responsible for loss, theft or damage to Equipment (excluding fair wear and tear).
8.1 Hire periods apply as agreed at booking or contract.
8.2 Additional charges may apply for extended hire.
8.3 The Company may recover Equipment after the agreed period without notice.
9.1 The Company will use reasonable endeavours to meet requested service times.
9.2 Additional charges may apply where service cannot be completed due to:
9.3 A reasonable time for loading and unloading shall apply. The Company reserves the right to charge waiting time where vehicles are delayed beyond a reasonable period.
10.1 The Customer agrees to pay all charges for Services provided.
10.2 Additional charges may apply for:
10.3 Charges may be adjusted where Waste differs from that described.
10.4 Interest may be charged on overdue invoices in accordance with applicable law.
10.5 For consumer customers, all applicable charges will be clearly communicated before the service is
provided.
10.6 The Customer shall be liable for all reasonable costs incurred by the Company arising from breach of these Terms.
10.7 Where credit facilities are provided, payment terms shall be as agreed in writing. The Company reserves
the right to withdraw credit facilities at any time.
10.8 The Company reserves the right to review and adjust its prices from time to time, including where costs
increase or service requirements change.
11.1 Nothing in these Terms shall exclude or limit liability for:
11.2 Subject to clause 11.1, the Company shall have no liability to the Customer for:
11.3 The Company’s total liability to the Customer shall be strictly limited to the total charges paid for the
relevant Services.
11.4 The Company shall not be liable for:
11.5 The Customer acknowledges that the Services involve heavy vehicles and equipment and accepts all associated risks unless caused solely by the Company’s negligence.
The Customer shall fully indemnify and keep indemnified the Company against all claims, losses, damages, costs, fines, penalties or liabilities arising from:
This indemnity shall apply whether or not the Company has inspected the Waste or site and shall survive completion of the Services and termination of any agreement.
The Company shall not be liable for failure or delay caused by events beyond its control including weather, traffic, breakdown or industrial action.
14.1 Ownership of Waste shall not transfer to the Company until the Waste has been:
14.2 Until such acceptance:
14.3 The Company reserves the right to:
14.4 Upon acceptance, the Company may process, recycle, recover or dispose of the Waste in accordance with its environmental permits and applicable legislation.
14.5 The Company shall act as carrier of the Waste until acceptance and shall not assume ownership or liability for the Waste during transport.
The Company operates in accordance with all applicable environmental permits and legislation.
The Customer acknowledges that Waste may be transported, processed, recycled or disposed of at licensed facilities.
Where aggregates or materials are supplied:
The Company shall not be responsible for materials once delivered and accepted at the delivery location.
The Company processes personal data in accordance with UK data protection laws and uses such data only for service delivery, compliance and administration.
18.1 Where Services are provided under a fixed-term agreement, the agreed minimum period and notice
provisions shall apply.
18.2 The Company may suspend or terminate Services if:
19.1 Where the Customer is acting in the course of a business, these Terms apply in full.
19.2 Where the Customer is a consumer, nothing in these Terms affects their statutory rights.
19.3 For consumer customers:
If any provision is found to be invalid, the remainder shall remain in full force.
The Company may update these Terms from time to time. The latest version will apply.
These Terms are governed by the laws of England and Wales.
Use of the Company’s Services, signing of any contract, job ticket or duty of care documentation constitutes acceptance of these Terms.
The Customer acknowledges and agrees that:
The Customer accepts full responsibility for all Waste placed in Equipment and all consequences arising from its nature or condition.
These Terms constitute the entire agreement between the parties and supersede all previous agreements or understandings.
Failure by the Company to enforce any provision shall not constitute a waiver.
The Company reserves the right to charge for any cancellation or variation of an order, including recovery of costs incurred, loss of profit and any associated losses.
Customers and third parties entering any Company site or premises do so entirely at their own risk.
The Company shall not be liable for injury, loss or damage arising from use of its sites except where caused by the Company’s negligence.
All persons must comply with site rules and instructions at all times.
If you are unsure whether your Waste is permitted or compliant, you must contact the Company before disposal. Failure to do so may result in additional charges or legal liability.
www.cartwrightswastedisposal.co.uk
Company Registration No. 3782883
VAT No. 433 9700 50
Waste Carriers Licence. CBDU184395
EA Permit No. EPR/BP3895CR
